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Support
Payment Processing
Ingenico Terminals
DataCandy Gift Cards
Gift Card Management
DataCandy Loyalty Program
Loyalty Card and Member Management
Automated Promotions
Punch Card Rules
Campaigns and Communications
Portal Branding
DataCandy Dashboard & Reports
Dashboard & Reports
DataCandy Terminal Guides
Clover
Ingenico
Newland
PAX
Verifone
DataCandy App Installation
DataCandy Card Store
Payment Processing
Paystone Account
Newland
Ingenico Terminals
Clover
Authorize.net
Bambora
Converge
Poynt
talech
Verifone Terminals
PCI Compliance
Payment Processing
How to properly disinfect your payment terminal
Paystone Account
Paystone Hub Account
How to view and download settlement reports from Merchant Connect Premium (MCP)
Newland
How to set up your Newland N910
Newland N910 Quick Reference Guide
Newland HQ Dashboard
Ingenico Terminals
How to Setup an Ingenico DESK5000?
How to Setup an Ingenico MOVE5000?
Where I can find a quick start guide for an Ingenico DESK5000?
Where I can find a quick start guide for an Ingenico MOVE5000?
How to complete a Download on an Ingenico DESK5000 (Standalone)
How to complete a Download on an Ingenico MOVE5000 (Standalone)
How to Setup a Semi integrated Desk5000?
How to setup and integrate an Ingenico MOVE5000 with iPay@Table?
Where I can find a quick start guide for an Ingenico IWL255 3G?
How to complete a Download on an Ingenico IWL255 3G ?
How to Setup an Ingenico iWL255 3G ?
How to setup and integrate an Ingenico IWL252 with iPay@Table?
Where I can find a quick start guide for an Ingenico IWL252 Bluetooth?
How to complete a Download on an Ingenico IWL252 Bluetooth?
How to Setup an Ingenico iWL252 Bluetooth?
Where I can find a quick start guide for an Ingenico ICT250?
How to Setup a Semi-integrated ICT250?
How to Setup an Ingenico ICT250?
How to complete a Download on an Ingenico ICT250 (Standalone)?
How to enable Wi-Fi on the Move5000
How to find the Desk5000 serial number
How to find the Move5000 serial number
How to create and edit passwords on the Move5000 and Desk5000
How to enable/disable auto settlement on the Move5000 and Desk5000
How to use main menu shortcuts on the Desk5000 and Move5000
How to connect the Move5000 to Bluetooth base
How to activate a gift card
How to add or edit the automatic settlement time
How to add server IDs
How to adjust screen brightness
How to change the footer message
How to change the settlement report type
How to check the remaining balance on a gift card
How to complete an EMV public key load
How to configure the communication priority order
How to create or edit passwords
How to disable key beep
How to disable server IDs
How to disable the tip prompt
How to edit the idle message
How to edit the tip guide
How to enable an external PIN pad
How to enable integrated mode
How to enable server IDs
How to enable the tip guide
How to enable the tip prompt
How to find the serial number
How to force a sale
How to install a SIM card
How to pair the iWL 220 terminal to the base
How to pair the iWL 250 terminal to the base
How to print a server transaction report
How to process a refund with a gift card
How to process a sale
How to process a sale with a gift card
How to process an authorization
How to refund a transaction
How to reload a gift card
How to remove the automatic settlement time
How to reprint the most recent receipt
How to resolve the FAILURE ON ALL COMS error message
How to resolve the TMS-COM Remote Download Failed error
How to set a password for a transaction type
How to set a static IP address
How to set up backup communication (Ethernet + phone line)
How to set up the iCT 220 and iCT 250 terminals
How to set up the iWL 220 terminal
How to set up the iWL 250 terminal
How to settle a batch
How to test your connection to the server
How to update terminal settings for a Bell SIM card
How to update terminal settings for a Rogers SIM card
How to update terminal settings for a Telus SIM card
How to update terminal settings for a universal SIM card
How to view a batch
How to void a transaction
What is the difference between a void and a refund?
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Clover
How to set up your Clover Flex
How to setup your Clover Mini
How to setup your Clover Station Duo
Authorize.net
How to access developer guides
How to create reports
How to create users
How to generate API keys
How to generate hosted payment forms
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Bambora
How to access developer guides
How to create reports
How to create users
How to generate API keys
How to generate hosted payment forms
See more
Converge
How to access developer guides
How to add or edit a field on a payment page
How to add or edit the automatic settlement time
How to create mobile users
How to create reports
How to create users
How to edit email receipt settings
How to enable tokenization
How to generate hosted payment forms
How to process a sale with a computer
How to refund a transaction
How to remove a field from a payment page
How to set hosted payment API users
How to settle a batch (manual method)
How to void a transaction
See more
Poynt
How to assign print categories to different printers on with Poynt and Poynt 5 Smart Terminals
How to connect a network printer to your Poynt or Poynt 5
How to accept multi-tender payments
How to add a product to a catalogue
How to add a product to a catalogue category
How to add terminal users
How to connect to Wi-Fi
How to create a catalogue
How to create a catalogue category
How to edit user account permissions
How to enable the tip prompt
How to force a sale
How to manually accept payment for a transaction
How to process a non-reference refund
How to process a sale
How to process an authorization
How to refund a transaction
How to remove terminal users
How to reset your PIN
How to set up a Poynt Smart Terminal
How to set up backup communications (Wi-Fi + Ethernet)
How to settle a batch (automatic method)
How to settle a batch (manual method)
How to view a batch
How to void a transaction
How to set up your POYNT C
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talech
How to add a product
How to add products in a batch
How to add users
How to process a sale
How to refund an item
How to remove users
How to set up talech
How to settle a batch
How to void an item
talech isn't turning on when I press the power button
The talech cash drawer will not open
The talech receipt printer does not print text
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Verifone Terminals
Where I can find a quick start guide for a Verifone VX820 DUET?
How to complete a Download on a Verifone VX820?
How to Setup a Verifone VX820?
Where I can find a quick start guide for a Verifone VX520?
How to swap the VX820 Pinpad for a Verifone VX520?
How to complete a Download on a Verifone VX520 ?
How to Setup a Verifone VX520 with a VX820 pinpad?
How to add server IDs with Verifone VX 820 and VX 680 terminals
How to force a sale with Verifone VX 820 and VX 680 terminals
How to process a sale with Verifone VX 820 and VX 680 terminals
How to process an authorization with Verifone VX 820 and VX 680 terminals
How to refund a transaction with Verifone VX 820 and VX 680 terminals
How to remove server IDs with Verifone VX 820 and VX 680 terminals
How to set up the Verifone VX 680 terminal
How to set up the Verifone VX 820 duet terminal
How to settle a batch with Verifone VX 820 and VX 680 terminals
How to void a transaction with Verifone VX 820 and VX 680 terminals
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PCI Compliance
How to become PCI compliant with Sysnet
How to upload your current PCI compliance certificate to Sysnet
Security Assessment Questionnaire (SAQ) profile information
What is Payment Card Industry (PCI) compliance?
Why am I failing my PCI compliance questionnaire?
Why am I failing my PCI compliance vulnerability scan?
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