This article covers how to reset your PIN for your Poynt user account.
To reset your Poynt Smart Terminal account PIN, complete the following:
1. Navigate to the Poynt Merchant portal.
2. Click SIGN IN.
3. Enter your email address and password and click Sign in.
4. Click Business > Terminal users.
5. Click the Edit icon next to the appropriate account.
6. Enter a new PIN under Reset passcode and Confirm passcode.
7. Click SAVE USER.