Gift Card Program
How to void a transaction with Verifone VX 820 and VX 680 terminals
This article covers how to void a transaction with Verifone terminals.
Note: For information on the difference between a void and a refund, refer to What is the difference between a void and a refund?. For information on refunding a transaction, refer to How to refund a transaction.
To void a transaction, complete the following:
1. Press the green key.
2. Select Void.
3. Enter the void password.
4. Enter the STAN/INV number from the receipt.
5. Press the green key.