How to Setup an Ingenico MOVE5000?

Move5000 Terminal Setup & Connectivity Guide

Please note this article applies to terminals with Global Payments

Plugging in the Device


  1. Connect an ethernet cable to the ETH port located on the back
  2. If using dial connection connect phone line to the ICT250-2 symbol on the Magic Box
  3. Connect the power cable to the inside of the base and reattach cover, Plug Power cable into source.

Connecting your Device

  1. Once the terminal loads to the “Transaction Buttons” we then need to Select Admin or Press button
  2. Press 3 or “Setup menu”, Admin Name “1” & Enter, Admin Password (contact Support for password) & Enter
  3. Press 2 or “Communications”
  4. Press 5 or “Bluetooth”
  5. Press 1 or “New Base” & Dock terminal on base, Press Cancel to go back to the main menu.

    Terminal will now display the connectivity indicator which will be green, If not green please contact support.

Completing a Test Transaction

  1. Press 0, “Sale” 
  2. Enter $0.01, Enter
  3. Enter 1 if prompted for Invoice# or Server ID
  4.  Insert or Tap Card
  5.  Terminal should display “Approved”  If not please contact support.
  6.  Press 3, “Void” 
  7.  Enter User ID 1, Enter
  8.  Enter Password (contact Support for password), Enter
  9. Select All, Find transaction from above. 
  10.  Select sale, Insert card to perform void sale. 

Congratulations! You are ready to accept payments!

Please call Paystone Support for any assistance at 1-888-900-9192