How to complete a Download on an Ingenico MOVE5000 (Standalone)

This article will guide you how to download your merchant profile parameters to your terminal. This is usually required when are self-activating a new terminal or you added a new feature to your terminal (e.g. Apple Pay) and you want to enable it.

Please note this article applies to terminals with Global Payments

  1. Power on the terminal and connect using Setup Guide
  2. Terminal will Display Transaction Buttons, Press # or “Admin
  3. Select “4. Maintenance
  4. Select “1. Download
  5. Select “1. Setup
  6. Select Communication Type Ethernet (BT), Mobile Data, WIFI
  7. Select SSL “ON
  8. Enter Host URL/IP as INGTMS.GLOBALPAYCAN.COM, Press Enter
  9. Enter Host Port as 443, Press Enter
  10. Enter TMS Identifier. (Terminal ID), Press Enter
  11. Enter Software NR = 0, Press Enter
  12. Select “2. Start Download” then Select “1. Software/Param

    Terminal will display Connection, then should display running files Once complete you should get a successful message and the terminal will reboot
  13. Please call Paystone Support to Swap in the SN# and complete the key exchange at 1-888-900-9192

Please call Paystone Support for any assistance at 1-888-900-9192