How to view for adjustments made to a gift card

An adjustment is when money is manually added or removed from a gift card in the BackOffice. You can track any adjustments performed on gift cards.

  1. In the BackOffice, go to the Transactions menu, Adjustments, and select Search
  2. Search for an adjustment using your desired criteria. To show more search fields, click the Advanced Search button
  3. Double-click on a row to view details about an adjustment transaction
    For information on how to remove or add money to a gift card, see how to adjust the balance on a gift card.