How to view details of a transaction

The Details tab allows you to see information associated with a transaction.

  1. In the BackOffice, go to the Transactions menu and select Search. See how to search for a transaction for step-by-step instructions
  2. Once you’ve found the transaction, double-click on the row to view the transaction details, including:
      • Confirmation number
      • Card number
      • Date
      • Transaction type
      • Program
      • Operation
      • Adjustment reason (in the case of an adjustment)
      • Merchant
      • Workstation
      • Employee
      • Transaction amount
      • Invoice number

    By clicking on the card number associated with a transaction, you can access the card’s individual Details page and perform an adjustment.