The Details tab allows you to see information associated with a transaction.
- In the BackOffice, go to the Transactions menu and select Search. See how to search for a transaction for step-by-step instructions
- Once you’ve found the transaction, double-click on the row to view the transaction details, including:
- Confirmation number
- Card number
- Transaction type
- Adjustment reason (in the case of an adjustment)
- Transaction amount
- Invoice number
By clicking on the card number associated with a transaction, you can access the card’s individual Details page and perform an adjustment.