How to view the details of a loyalty card

1. In the BackOffice, go to the Cards menu and select Search. See how to search for a loyalty card for step-by-step instructions
2. Once you’ve found the card, double-click on the row to view the card’s details

The Details tab allows you to see the following information:

• A card’s status (e.g. active, inactive)
• When the card was created
• Accounts and transactions  associated with the card 
• Member profile information
• Available and in-progress rewards, if applicable

From the sidebar, you can:

• Change a card’s status (e.g. to lost, inactive or suspended)
• Transfer a card’s balance to another card
• Perform an adjustment on the card (i.e. add or remove punches, points or rewards)