1. Support
  2. DataCandy Loyalty Program
  3. Loyalty Card and Member Management

How to view the profile details of a loyalty member

  1. In the BackOffice, go to the Profiles menu and select Search. See how to search for loyalty member profiles for step-by-step instructions
  2. Once you’ve found the member, double-click on the row to member’s profile details

The Details tab allows you to see the following information:

    • A card’s status (e.g. active, inactive)
    • When the card was created
    • Accounts and transactions  associated with the card 
    • Member profile information
    • Available and in-progress rewards, if applicable