How to view details of a transaction

Monitor how loyalty cards are being used at your business. The Details tab allows you to see information associated with a transaction.

1. In the BackOffice, go to the Transactions menu and select Search. See how to search for a transaction for step-by-step instructions
2. Once you’ve found the transaction, double-click on the row to view the transaction details, including:

• Confirmation number
• Card number
• Date
• Transaction type
• Program
• Operation
• Adjustment reason (in the case of an adjustment)
• Merchant
• Workstation
• Employee
• Transaction amount
• Invoice number

By clicking on the card number associated with a transaction, you can access the card’s individual Details page and perform an adjustment.