1. Support
  2. DataCandy Loyalty Program
  3. Loyalty Card and Member Management

How to adjust the balance on a loyalty card

Add or remove points, punches or rewards on a loyalty card.

  1. In the BackOffice, go to the Transactions menu, Adjustments, and select Add.
  2. Type in the card number. The system will display the balance and account type of the card
  3. Through the Action option, you can increase or decrease the card balance
  4. Select the merchant to which the adjustment will apply
  5. Enter the invoice number or another tracking number and the adjustment amount
  6. Select an adjustment reason code