How to resolve a kiosk getting stuck saying Reconnecting to the Internet

This article covers how to resolve a kiosk getting stuck saying Reconnecting to the Internet.

If a kiosk is stuck saying Reconnecting to the Internet, it isn't receiving cell reception. To safely move the kiosk to a new area with better cell reception, complete the following:

1. Unplug the kiosk from the electrical outlet.

2. Use a hand cart or dolly to move the kiosk to a new location.

3. Plug the kiosk back into the electrical outlet.

4. Wait for the initial loading process to complete.

If the problem persists, contact Zomaron support.